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ABOUT CMHA/PEEL

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INFO & REFERRAL

905-451-2123
info@cmhapeel.ca

The Database of Mental Health & Addiction Services

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Service Quality
The Canadian Mental Health Association/Peel Branch is committed to providing support through programs and services that are based on best practices and Canadian or International standards. Our programs operate within policy frameworks as established by the Ontario Ministry of Health and Long-term Care (MOHLTC), and we are highly collaborative in our approach to ensure our commitment stands the test of time.

We voluntarily subscribe to the standards and principles of:

  • International Centre for Clubhouse Development
  • InformCanada (Canadian affiliate of the Alliance of Information and Referral Systems)
  • Psychosocial Rehabilitation
  • Recovery philosophy
  • Early Intervention in Psychosis Policy Framework
  • Ontario Association of Social Workers
  • International Association of Psychosocial Rehabilitation

As a health organization, we fulfill our obligation to all relevant legislation.

As a health organization with both charitable and non-profit status, we are bound by both provincial and federal legislation. For more details about the requirements resulting from this dual status, please click here for Charity & Non-Profit.

In addition to staff being affiliated with professional associations and being bound by their respective code of ethics, the Peel Branch also expects staff to abide by our own Code of Ethics. There are clear expectations regarding interactions with clients, other staff, and other providers. Also published is the complaint process for clients should they feel we have not fulfilled our commitment to them.

As a Branch, we take advantage of our national network of CMHA offices, freely sharing information to enhance the programs that we provide and as other branches wish, to enhance what they offer in their communities. The same benefit derived from inter-branch communication comes from local partnerships and regular interaction across health and mental health providers.

Should you have any questions about best practices, standards, or policy frameworks, please email info@cmhapeel.ca and your message will be directed to the appropriate staff.